- PSAP gizmos disease: SSIYards/I&Meters
- Circuit state: SSC/Mac
- Voice system condition: SCC (declaration trunk area classification count)
- Problem impacting several PSAPs (Zero ALI statement out of all PSAPs): Get in touch with the fresh MMOC to evaluate to possess NODE or Host computer system trouble just before after that investigations.
You to hook as a result of an effective PSAP represents a priority one trouble and may getting addressed as if the brand new PSAP was separated.
No ANI: In which the PSAP account No ANI (electronic screen try blank) query if this standing is present on the every windowpanes as well as on every calls. It is critical to separate ranging from blank windowpanes and you will windows demonstrating 911-00XX, or the zeroes.
In the event that PSAP records every screens towards most of the calls, ask if there is one voice experience of callers. If you have zero sound contact the issue shall be called toward SCC instantaneously because the 911 phone calls are not getting as a result of which may require alternate navigation out of phone calls to some other PSAP.
The new PSAP might have been trained in order to report this problem towards SSC/Mac computer because you are going to imply a devices issues at the PSAP which might be impacting every members calling to your PSAP
When the PSAP profile this disorder into every house windows although not all of the phone calls features sound contact with callers, the latest report can be known SSIM/I&M to possess dispatch. The newest SSC/Mac computer is to verify towards the SCC one ANI was pulsing ahead of dispatching SSIM. 続きを読む